Worst and fraud builder – Honest review of 3bhk in Radiance the pride pammal (1 CR+ cost)

i want to share the honest feedback of Radiance realty builder. i have never seen so worst builder in my life. we got a 3 BHK house in their Pammal project in 2021 during COVID-19. I want to share the feedback in two aspects 1. Construction quality 2. Maintenance post handover of flats to radiance facility management for first year maintenance.

Construction Quality:
1. Sub standard construction quality- Within one year cracks started appearing in doors, door frames, Walls and exterior walls(It wont be long since this becomes like the building shown in Maaveeran movie)
2. Sub standard switches and 3rd quality wiring – they use Roma plus switches but the quality so low that we residents have been facing shocks and switches were broken with minimal use.
3. Builder has constructed the first floor in such a way that anybody can access your window through the garden area and it creates a big security issue. Don’t feel like being inside a gated community even small builders will have better construction layout which is secure by design.
4. Tiles are in worst quality PERIOD. the number tiles we had to replace they used a cheapest quality tiles ever. The labors are given very meagre amount and builder profited with 40-50 percent margin so worst quality of finishing ever.
5. they closed one bore out of 6 and never intimated the owners. we owners had to fight to get the bore.
6. Site team left the project post some of the owners occupied and went to other sites.
7. They will claim it is a cctv camera place but they left cctv on critical places.
8. Parking is a another big fraud they have did. Lot of parking violation is done and they have allocated more parking than what was approved by the government. Not sure if they charged money for open parking too which is illegal under TN RERA. Some of the radiance employees got certain units and sold them once hand over to higher pricing those units were given bigger and better parking.
9. Parking is so cramped on lot of places. It is virtually very hard to park a 7 seater car there. Pillars are never aligned. some of the closed parking they did try to extent to open area we owners again fought this and they tried to fix it by moving it inside the closed unit.
10. They charged extra amount (they claim eb bribe but it went to radiance pocket and property tax evaluation). we had to give extra 25,000 INR for Property tax evaluation and EB which will never be mentioned on any of their documents.
11. Plumbing is a another big issue. There are leaks from the OTS shaft areas and the quality of ROCA CP and sanitary fittings in bathroom is of worst quality and leakages were always there from day lot of compromise on pipes
12. Sales team has lied like anything for selling the units and they allowed violation of structures during the construction itself for their certain set of people.
Radiance Facility Management:
1. Radiance FMS is one of the useless FMS Service that i have ever faced in all the gated community. It is headed by srivatsan who is the most arrogant person you will meet. The security, Chief Security offer(ASO) and Facility Manager who all behaves like illiterates and when you question them they will try to attack you personally. they will dodge all the issues and will try to run away once the contract is over.
2. interim association was formed on jan 2023 in pride and interim association president and other office bearers think they are rulers of india. They came without any process and tries to run a autocratic rule. Builder tries to create a rift between owners and in the vested interest tries to support the interim association so that his flaws are not questioned.
3. Builder never helped a bit to form the association, instead builder tries to delay forming the association as much as possible so that building flaws are never to pointed collectively.
5. there is no respect as owner here as half of these people are uneducated and untrained staff.

Sad experience of buying radiance.